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According to a study for the mobile gaming market, subscribers using mobile casino deposit by phone bill are much more likely to play mobile casino games than subscribers of classical deposits. The study revealed that 7.6% of smartphone subscribers and 1.2% of generic mobile subscribers played mobile casino games within a three month time frame.

On August 2010 I bought from Orange Romania SA a mobile phone, LG GT405. First video that I made was with deficiency, but I didn’t use the warranty to repair it.

After one year, the touch screen is blocked, so I went to the store from where I bought it asking to be repaired. I mentioned both the problems with the touch screen and the video. The warranty is for 2 years.

I received back the mobile phone, with the mention that the touch screen was replaced. No mention about video. The quality of the videos remained the same. I sent it back asking to take a look at the video.

This time I have received back the mobile phone with the mention that the video camera was replaced. I tried it, and there was no change in the quality of the films. I sent it back.

This last time, I have received it back with the mention: “unconfirmed deficiency”. I made a last video with the mobile phone after I have received it, this one that I uploaded to YouTube at http://www.youtube.com/watch?v=t-hLg2IysM0. The original file can be downloaded from http://www.sfetcu.com/MOV010.3gp.

As you can see the video, please help me to understand writing your opinion, if:

1. I am wrong, the image has a good/standard quality, and Orange has right with the mention that the deficiency is unconfirmed;

2. The image is with deficiency but this is the normal quality of the LG mobile phone videos, so it is not Orange’s fault;

3. The image is with deficiency and LG Electronics manufactures mobile phones with a better quality of the videos, but Orange didn’t respect my rights;

4. Other situation (please name it).

P.S. I notified both Orange and LG Electromics about this problem. Orange sent me an answer in which I am adviced to send them a request (I sent it three times!). I have no answer from LG Electronics yet.